Common Questions, Quick Answers

Support & FAQs

We’ve put together some frequently asked questions to help you find key information about our programs and enrolments. Explore the sections below or contact us for more detail.

What makes Adventure Patch different?

Adventure Patch aims to bring fun back into your child’s day. Our strong philosophy and focus on fun and adventure set our services apart. Our Adventure Coordinator is a unique element of the Adventure Patch team and allows us to create a fantastic and inspiring program of adventure for your child across all of our services.

If you are running late to collect your child, please contact your Room or Outside School Hours Care Coordinator to let them know. Please note that late fees apply when you are unable to collect your child on time.

If your child is sick, please call your Room or Outside School Hours Care Coordinator as early as possible to let them know your child will not be attending care. If notice has not been received by the session start time, a search fee may apply due to the lengthy process required to ensure the safety of your child.

Please note that you will be charged an absence fee.

The Adventure Coordinator is tasked with creating a stimulating and inspiring program of activities for each of the Adventure Patch Services. The Adventure Coordinator takes into account the age and activity requirements for each child and develops age appropriate adventures to get children outdoors and using their imagination. Activities often include visits to our Bush Block so that children experience nature-based play.

Adventure Patch uses a range of methods to communicate with parents including email, Xplor, Facebook and this website.

During the day and for specific information relating to your child we will keep you up to date via Xplor.

Our enrolment process is easy and can be found here. Please note that we have limited spaces available and in some circumstances you may be placed on a waiting list. Enrolment is not confirmed until you have received confirmation directly from Adventure Patch.

You can find our fees for each service on our Fees Page.

The Australian Government pays CCS fees directly to Adventure Patch on your behalf. The CCS is deducted from your account.

Meals are not included in your fees. We do however provide morning and afternoon tea for Long Day Care children and afternoon tea for Outside School Hours Care and Vacation Care.

Administration Hours: Monday – Friday 8am to 5pm.
Long Day Care Hours: Monday – Friday 7.15am to 6.15pm
Outside School Hours Care: Monday – Friday 7.15am to 8.30am and 2.45pm to 6.15pm
Vacation Care: Monday – Friday 7.15am to 6.15pm during school holidays.

Please note Adventure Patch closes between Christmas and New Year each year. Confirmation of operating hours are advised to families late November/early December. Also note we do not open on Tasmanian Public Holidays.

To check your account and balance owing to Adventure Patch, you need to log into the Xplor Web Portal, where you can also download statements.

Instructions on how to pay for Child Care Services can be found on our Payments page.

  • Sun safe hat
  • A manageable backpack
  • Lunch box with lunch and a drink bottle
  • A change of clothes (including appropriate clothing for the frequent changes in Tasmanian weather)
  • Bottles (if applicable)
  • Security toy (if needed)
  • Nappies (if applicable)

Please note all items must be labelled.

If you have any questions about what your child needs to bring, please contact your Room or Outside School Hours Care Coordinator.

It is a requirement of Centrelink that children are immunised (or a conscientious objector) to receive child care subsidy. Children who are not immunised may attend Adventure Patch but may not be able to attend during an outbreak of an infectious disease in the Centre.

Please see our policies and procedures for more information.

Our enrolment process is easy and can be found here. Please note that we have limited spaces available and in some circumstances you may be placed on a waiting list. Enrolment is not confirmed until you have received confirmation directly from Adventure Patch.

Adventure Patch encourages children to settle easily and quietly and an Educator will stay in the room while children are falling asleep. All sleep rooms have intercoms, so we will know immediately if a child is crying, and when they wake up. It generally takes only a short time for a child to feel secure and fall asleep easily.

National Quality Framework

The National Quality Framework (NQF) creates a national standard for childcare and ensures that regulation, assessment and quality standards are consistent across Australia.

The NQF sets out seven quality standards that each individual Adventure Patch location is assessed against. The quality standards are:

  1. Educational program and practice
  2. Children’s health and safety
  3. Physical environment
  4. Staffing arrangements
  5. Relationships with children
  6. Collaborative partnerships with families and communities
  7. Leadership and service management.

As a quality provider, Adventure Patch is committed to maintaining our ratings and meeting all standards.

For further information, please see the National Quality Framework website.

Sheffield

Roland View

Center Leader:

Kara Richardson

7 Henry Street, Sheffield
(03) 6411 6262
rolandview@adventurepatch.org.au
Monday to Friday 8.00am and 5.00pm

Long Day Care Manager: Lindy Davis
(03) 6229 4914
lindy.davis@adventurepatch.org.au

Roland View

Age: 6 weeks to 5 years
Coordinator: Kara Richardson
(03) 6411 6262

Blackmans Bay

Ocean View

Center Leader:

Ruth Iles

177b Roslyn Ave, Blackmans Bay
(03) 6227 1194
oceanview@adventurepatch.org.au
Monday to Friday 7:15 am and 6:15 pm 

Long Day Care Manager: Lindy Davis
(03) 6229 4914
lindy.davis@adventurepatch.org.au

Raindrop Room

Age: 6 weeks to 12 months
Ratio: 8 Children / 2 Educators 
(03) 6135 4368

Sunshine Room

Age: 12 months to 2 years
Ratio: 12 Children / 3 Educators
(03) 6135 4369

Rainbow Room

Age: 2 years to 3 years
Ratio: 15 Children / 3 Educators
(03) 6135 4370

Snowflake Room

Age: 3 years to 4 years
Ratio: 19 Children / 2 Educators
(03) 6135 4371

Sunset Room

Age: 4 years to school age
Ratio: 20 Children / 2 Educators
(03) 6135 4372

Kingston

Mountain View

Center Leader:

Chloe Cameron

Church Street, Kingston
(03) 6227 1410
mountainview@adventurepatch.org.au
Monday to Friday 7:15 am and 6:15 pm 

Long Day Care Manager: Lindy Davis
(03) 6229 4914
lindy.davis@adventurepatch.org.au

Buchan Room

Age: 6 weeks to 18 months
Ratio: 12 Children / 3 Educators 
(03) 6135 4360

Butler Room

Age: 18 months to 2.5 years
Ratio: 22 Children / 5 Educators
(03) 6135 4361

Wilson Room

Age: 2.5 years to 3.5 years
Ratio: 24 Children / 4 Educators
(03) 6135 4362

Mitchell Room

Age: 3.5 years to School Age
Ratio: 30 Children / 3 Educators
(03) 6135 4363

Child Care Enquiry

It looks like you haven’t connected with an Educator yet — that’s okay!

Please complete the enquiry form below and our coordination team will help you find a Family Day Care Educator in your area.


If you have more than 3 children you wish to enrol, please contact us.

Required days *
Where did you hear about Adventure Patch Family Day Care?

Book a tour

Visiting our centres is the best way to experience the Adventure Patch difference.

You’ll meet our caring team, explore our natural play spaces, and get a feel for how we make every day an adventure. Fill out the form below to arrange your visit — we can’t wait to welcome you.